Arizona PBS Passport FAQs

Who is eligible for Arizona PBS Passport?

Arizona PBS Passport is the newest member benefit available from Arizona PBS for donors with a yearly contribution of at least $60 or an ongoing monthly Sustainer contribution of $5 or more. It cannot be purchased separately. Streaming video from Arizona PBS – including video that is available to Arizona PBS donors – is only available within the United States.

Will there still be free streaming on Arizona PBS.org and PBS.org?

PBS and Arizona PBS content will continue to be available for free on the Arizona PBS.org website, and other digital platforms. Arizona PBS Passport provides extended access to a rich library of content for Arizona PBS members to enjoy.

Certain content, including kids, news and public affairs programs such as THOMAS & FRIENDS as well as FRONTLINE, PBS NEWSHOUR, INDEPENDENT LENS and POV, will be accessible to everyone.

What desktop browser do I need?

Arizona PBS Passport supports the latest versions of Chrome, Firefox, Internet Explorer, and Safari.

How does Arizona PBS Passport align with the mission of public television?

Arizona PBS content is shared widely with the public on-air, online and on mobile devices after a program airs – that has not changed. Arizona PBS Passport goes one step further by offering extended access to additional content for station donors.

Certain content, including kids, news and public affairs programs such as THOMAS & FRIENDS as well as FRONTLINE, PBS NEWSHOUR, INDEPENDENT LENS and POV, will be accessible to everyone.

I’m not seeing my favorite PBS show in Arizona PBS Passport. Why not?

Initially, several hundred hours of content will be available via Arizona PBS Passport. This library of content will continue to grow over time as more titles are added.

I cannot afford to donate at this time. Is there a way for me to view this content?

All broadcast content remains available to all viewers on air per our broadcast schedule. Most programs are then available online and on mobile for at least two weeks and, in some cases, longer. We believe the new arrangement allows for ample viewing of excellent content, albeit for a more limited time for some programs.

Is Arizona PBS Passport available outside the U.S.?

Streaming video from Arizona PBS – including video that is available to Arizona PBS donors – is only available within the United States.

For technical questions during business hours (Monday through Friday from 8 a.m. to 4:30 p.m.) please call (602) 496-2877.

For technical questions after business hours (Monday through Friday until 11 p.m. EDT) please call (855) 511-6333.

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