Arizona PBS Passport logo

First, create a login

When you donated to Arizona PBS, you should have received an email with a link to activate Passport. Just click the link in the email to create your login. Once you do that, you’ll be able to use that same login to watch video on the PBS app on your Roku, Apple TV, Fire Stick, phone or tablet – or online at

You only have to activate Passport once

From then on, to watch video on, here’s what you do:

  • Go to and click the Sign In button at the top to log in.
  • Sign in using the login you used to activate Passport.
  • Choose a program and watch it!

Device-specific instructions

For detailed instructions on setting up PBS Passport on your device, refer here:

Need help?

If our Frequently Asked Questions below don’t solve your problem, please email our Member Services team or call our Member Services hotline at (602) 496-2877 between 9 a.m. – 4 p.m. MST, Monday through Friday.

What is PBS Passport?

PBS Passport is one of the benefits you receive when you support Arizona PBS by giving $5/month or $60/year or more. With Passport, you can stream many of your favorite PBS programs – full seasons of “Masterpiece” as well as episodes of “Nova,” “Nature,” “American Experience,” “Great Performances,” “Independent Lens” and more. You can stream them on, on the PBS app on your phone, tablet or Roku, Apple TV, Fire TV and some smart TVs. Learn more about the apps.

How can I activate my PBS Passport account?

When you make a contribution to Arizona PBS, you’ll receive an email with a link to activate your Passport benefit. Just click that link and sign in or create a login. You only have to activate Passport once. From then on, you can use your login on any device. If you’re already a member and don’t have the ability to access or locate that email, you can look up your passport activation details here.

How do I reset my access for my Passport benefit?

The Passport benefit can only be linked to one PBS account at a time. You can create multiple PBS accounts with different email addresses, but only the account you originally linked to your Passport benefit will grant you access to Passport videos. Learn how to reset Passport access here.

How do I watch PBS Passport?

To watch on
  • Click the Sign in button in the top left corner
  • Sign in using the login you used to activate Passport
  • Choose a program, and watch it!
If you’d like to set up PBS Passport on your phone, tablet or streaming player, just download the PBS app and log in to Passport on your device.

I’m seeing a message that says I already activated, but I can’t remember how to sign in.

There are three sign-in options: Google, Facebook and a PBS account. If you cannot remember which option you chose when you activated, the easiest plan is to just try all three until one works. Each has its own process for resetting passwords if you need to.

Can I view PBS Passport videos outside the United States?

Due to rights restrictions, our streaming videos can only be viewed within the United States.

I’m not seeing my favorite PBS show in PBS Passport. Why not?

We would love to be able to offer every single program. However, streaming rights have to be negotiated separately for each program, and for financial or contractual reasons, we can’t always secure those rights. But we’re doing our best and adding new programs all the time.

I cannot afford to donate at this time. Is there a way for me to view this content?

Yes! Just go to or download the PBS app on your streaming player, phone or tablet. We have thousands of hours of Arizona PBS shows you can stream without a membership – programs on art, science, history, music, culture, nature, local stories and more. All our current affairs series – PBS NewsHour, Washington Week, Frontline, and Amanpour & Co., to name a few – will always be available for free. Nearly all our programs are available for free streaming for at least two weeks after they premiere. You will always be able to watch Arizona PBS on television and on our livestream for free.

How do I change the email address I use to log into my PBS account?

  • Go to and click Sign In at the top left corner
  • Click the blue bar labeled Sign In with PBS Account and sign in
  • After a second, your name will appear at the top left of the screen. Click your name, then choose Profile
  • Click the EDIT button
  • Type your new email address over your old email in both fields
  • Click the UPDATE button

Is my donation tax-deductible?

Please consult your tax advisor regarding the deductibility of charitable contributions.

Technical Support

There are additional FAQs here. And if you ever get stuck, please email our Member Services team or call our Member Services hotline at (602) 496-2877 between 9 a.m. – 4 p.m. Monday through Friday.